Folks:

Two biggies to report.

Last Friday, the Commonwealth announced library media deliveries would restart this week. We received our first delivery today! which is yippie-yi-yo-ki-yay in my book.

Starting this Wednesday, the Library’s Curbside Pickup Service will commence.

What follows is what you need to know and do to start placing and picking up holds at the Library.

Introducing Curbside Pick-Up!

Books, DVDs, CDs and everything else to be found in any Library in the CW MARS Network.

Things To Know, Things To Do.

1. Members
   can request as many as 20 titles to be found in any library in the CW MARS
   network.
2. Curbside
   Pickup appointments will be scheduled on one of the following days and
   times:

Mon: 10-4:30

Tues: 10-2; 4-7:30

Wed: 10-6:30

Thur: 1-4:30     

Fri: 10-4:30

Sat: 10-1:30

• Place
  holds for Curbside Pickup Service by following these
  steps.
  • Log
    in to Your Account.
    • Start
      by following this link.
    • Enter
      your “Library Card Number or Username”
    • Enter
      your “Password or PIN”
    • Click
      on
    • send
      an email to jmule@cwmars.org if you don’t
      have any of this information
  • Search
    for something you want in the Online
    Catalog.

• Near
  your choice, click “Place
  Hold.”
  • For
    “Pickup location,” select “Lancaster Thayer Memorial
    Library.”
  • For
    “Notify when hold is ready for pickup?” select “Yes, by
    Email.”
  • Click
    on submit.
  • On
    the next screen, you should see, “Hold was successfully placed.” Click
    “continue.”
  • Repeat
    as many as twenty times.
  • If
    you are not able to request materials online, please call 978-368-8928 Ext. #2
    and leave a message that includes your Library Card Number and the titles you
    wish to request.
• A
  Library staff member will call you when your hold is ready for Curbside Pickup
  and arrange a time when and place where you will pick up your materials. Please
  provide the name of the person picking up your
  request[s].
• When
  you arrive, please call the Library Circulation Desk [978-368-8928 Ext. 3] and
  let us know you are outside ready for Curbside
  Pickup.
• Patrons
  who do not have a cell phone may call to notify staff [978-368-8928 Ext. 3] just
  before leaving their homes. 
• Requested
  items will be available outside of the Library, on a cart for you to retrieve in
  a safe, touchless manner. All staff and patrons are required to wear a cloth
  face covering or mask when picking up requests.
• After
  you are finished with reading, watching, or listening to your media, please
  return it to the book drop just outside the Library’s front
  entrance.
• If
  you need to renew or apply for membership, please follow this link.
• If
  you have any questions or comments, please contact us by filling out this
  form.

That is it! Once you get the hang of it, it is a piece of cake.

Starting today, requests made following the Books by Mail request protocol will be migrated to the Curbside Pickup Service, and the public will be contacted when their requests are ready for pickup.

In a week or so, the Library will announce that it will no longer accept Books by Mail requests. At that time, all checkout transactions only will be fulfilled through the Curbside Pickup Service.

~ joe​