Everything, Everywhere, Anyhow
Folks:
Two biggies to report.
Last Friday, the Commonwealth announced library media deliveries would restart this week. We received our first delivery today! which is yippie-yi-yo-ki-yay in my book.
Starting this Wednesday, the Library’s Curbside Pickup Service will commence.
What follows is what you need to know and do to start placing and picking up holds at the Library.
Introducing Curbside Pick-Up!
Books, DVDs, CDs and everything else to be found in any Library in the CW MARS Network.
Things To Know, Things To Do.
- Members can request as many as 20 titles to be found in any library in the CW MARS network.
- Curbside Pickup appointments will be scheduled on one of the following days and times:
Mon: 10-4:30
Tues: 10-2; 4-7:30
Wed: 10-6:30
Thur: 1-4:30
Fri: 10-4:30
Sat: 10-1:30
- Place
holds for Curbside Pickup Service by following these
steps.
- Log
in to Your Account.
- Start by following this link.
- Enter your “Library Card Number or Username”
- Enter your “Password or PIN”
- Click on
- send an email to jmule@cwmars.org if you don’t have any of this information
- Search for something you want in the Online Catalog.
- Log
in to Your Account.
- Near
your choice, click “Place
Hold.”
- For “Pickup location,” select “Lancaster Thayer Memorial Library.”
- For “Notify when hold is ready for pickup?” select “Yes, by Email.”
- Click on submit.
- On the next screen, you should see, “Hold was successfully placed.” Click “continue.”
- Repeat as many as twenty times.
- If you are not able to request materials online, please call 978-368-8928 Ext. #2 and leave a message that includes your Library Card Number and the titles you wish to request.
- A Library staff member will call you when your hold is ready for Curbside Pickup and arrange a time when and place where you will pick up your materials. Please provide the name of the person picking up your request[s].
- When you arrive, please call the Library Circulation Desk [978-368-8928 Ext. 3] and let us know you are outside ready for Curbside Pickup.
- Patrons who do not have a cell phone may call to notify staff [978-368-8928 Ext. 3] just before leaving their homes.
- Requested items will be available outside of the Library, on a cart for you to retrieve in a safe, touchless manner. All staff and patrons are required to wear a cloth face covering or mask when picking up requests.
- After you are finished with reading, watching, or listening to your media, please return it to the book drop just outside the Library’s front entrance.
- If you need to renew or apply for membership, please follow this link.
- If you have any questions or comments, please contact us by filling out this form.
That is it! Once you get the hang of it, it is a piece of cake.
Starting today, requests made following the Books by Mail request protocol will be migrated to the Curbside Pickup Service, and the public will be contacted when their requests are ready for pickup.
In a week or so, the Library will announce that it will no longer accept Books by Mail requests. At that time, all checkout transactions only will be fulfilled through the Curbside Pickup Service.
~ joe