The following are some frequently asked questions about our in-house wireless network.

How do I use the wireless access?

The Thayer Memorial Library System uses the WiFi standard (also known as IEEE 802.11b and 802.11g). These standards provide up to 54 megabits/second connection speed. Speed will vary by location and number of users.

You will need to bring your own laptop computer to the library and it will need to have built-in WiFi or you will need to install a WiFi network card. The Library does not provide wireless cards.

Most WiFi equipment will be compatible. However, the Library can make no guarantees as to compatibility of your equipment with the library’s network.

What hours is wireless access available?

Access is available during normal Library operating hours.

Can I get help from Library Staff?

Because everyone’s equipment is different, the Library staff cannot assist you in configuring your laptop. You are responsible for knowing how to configure your own equipment.

Thayer Memorial Library cannot be responsible for any changes you make to your computer settings.

Can I print from my laptop through the wireless network?

Printing is not available using the library’s wireless connection. Access a printer by using the library’s public Internet workstations.

Are there power outlets available?

There are some power outlets available for laptop use. However, it is recommended that you fully charge your battery before coming to the library to use our wireless access. We cannot guarantee that an outlet will be available, and running power cords across traffic areas is not permitted.

Is the Library’s wireless network secure?

By their very nature, wireless networks are not secure. Therefore, the Thayer Memorial Library wireless network is NOT secure. The Library assumes no responsibility for the safety of your equipment or data while using the Library’s network.

Information sent to and from your laptop (or any wireless device) can be captured by another user with appropriate software. It is recommended that patrons do not transmit sensitive information (e.g., credit card data, passwords) while using the Library’s wireless network, unless you are using a website that uses encryption (e.g., banks, stores).

In addition, anti-virus protection is not offered and it is recommended that anti-virus software is installed on all equipment using the wireless network because data that is downloaded could contain viruses, malicious code or spyware, among other security risks.

What if I want to use sound?

If you have any audiovisual material that you would like to listen to, you must use headphones. Listening to sound through laptop speakers is NOT permitted.

What about virus protection?

It is solely the responsibility of the wireless device owner/user to provide anti-virus protection, and to configure their laptop/PDA settings to provide the appropriate security settings to control access from other wireless devices within the Library and the internet itself.

The Thayer Memorial Library cannot and will not take responsibility for damages incurred for incorrect, insufficient or incomplete security settings; or lack of adequate or up-to-date virus protection. Wireless users assume all risks in this regard.

Is my information safe while using wireless?

The library’s wireless network is not encrypted or guaranteed to be secure from interception. Information sent to or from your laptop could be intercepted by anyone within three hundred feet with a wireless device and with the appropriate software. Keep this in mind if you are accessing sensitive business or personal information. It is recommended that you access private web information only through a secure browser connection with SSL enabled.

It is recommended that you not enable file sharing or print sharing when using a public shared network. If you do so, other people may gain access to your hard drive and files or misuse your computer.

You should have up-to-date virus detection software installed on your laptop.